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Company culture is something that is very close to me. I refer to myself as an HR-driven CEO, and I mean it. If someone at VaynerMedia is unhappy, it is entirely my fault. Period.
Because of that, I spend a good amount of time making sure my ideas on company culture are loud and clear. Not all companies have great culture, and it can be difficult to change when it’s been one way for so long. But it is possible to improve and shift until those changes are permanent.
The first step is something tactical, something you can execute on right away. I don’t care where you work, you probably have had a meeting that you found to be totally useless, right? This piece of advice is practical as hell, and it’s this: Cut all meetings in half. Seriously. Meetings can be some of the least productive places in an office, and when people feel like their time is being wasted, they get upset, and feel undervalued. Cut meetings in half. I promise everything will still get done, you’ll just eliminate the banter and tangents that usually happen.
The second step I would advise you to take: Hang around. Yes, seriously. Find ways to shift your busy schedule so you can be in the office more. Spend as much time with your employees as you can, and not just leadership. Everyone. Let them learn by being around you. Emulate the culture you wish to have and let people soak it in. Learning by osmosis can be tremendously successful in this regard.
When you’re doing that, there is one thing you need to do that might not be the first thing on your mind, and that is to listen. The best way to get things done is to be a great listener. No one ever talked their way through a problem. And this is step three. Straight up. Not only do you need to be a great listener, but you need promote that standard within the company. Hire for this skill and you will not be sorry, especially when looking for project managers. Someone who can listen without interrupting and asks a lot of questions is a good listener.
And what about hiring? That absolutely plays into company culture, of course. Let those doing the hiring learn by osmosis, like I talked about above. If you’re someone who has a hard time choosing between candidates, my answer is this: Hire like you mean it. Don’t hesitate with decisions; just make a damn call. At some point, you have to just do it. And if you're going "No Gary, seriously they're both great" ... maybe you need to hire both of them. Figure it out.
Now, you’re probably wondering what the last piece of advice is going to be, right? What is the ending thought I am going to leave you all with? Well, you might be saying right about now “Gary, this is all great, but what if my company culture is just seriously messed up?” I hear that. I get it. Sometimes things are just so bad you aren’t sure how they got there. And to that, here is my final, last ditch effort piece of advice: Nix the leadership. Everything stems from the top. They are the ones who set the tone in meetings. They also control the overall sentiment individual teams have, since employees look to leadership as a guide. If the system is broken, fix it by refreshing your team.
Now I want to see you execute on these steps. If you need to change company culture, take action. Now. Nothing will happen till you actually make the moves. It’s all about execution. You could read 10 more articles like this, but who cares. In the end, you have to go for it. Who knows; your company future could be in the balance here. Culture should be your priority, and that starts now.
Source: HubSpot Blog / Written By: Gary Vaynerchuk
There were hundreds of business books published last year. With so many books to choose from, it's nearly impossible to figure out which ones you should actually read.
We decided to simplify things for you. Similar to the way Nate Silver aggregates political polling data, BookBub aggregated 23 different "Best Books of 2014" lists -- from The New York Times to The Financial Times and more. After aggregating all the lists, we ranked the most frequently listed books, and compiled those into one big list.
The top business-related results are in the infographic below. Check it out below to learn which books made the cut.
(Note that these are just the business books. If you’re looking for the overall list, including fiction and other genres, head over to the BookBub Blog.)
Source: Hubspot / Written By: RIck Burnes
Many marketing benchmarks are easy to assess: sales, web traffic, SEO, social engagement and conversion rates. These results are tracked with hard data and as a result success is measurable. If one tactic isn't working, it's easy to try another.
But not so fast. Results are the final outcome of a marketing initiative - but where do these results originate? Let's trace back the steps. Before every successful conversion there is a strategy in place. Before every strategy is a creative idea. And all good creative ideas are fueled by extensive research and insights. This is the purpose of Creative Strategy: to set the foundation for business growth in three simple steps: 1) research 2) creativity 3) strategic planning.
Creative Strategy is essential to any marketing plan or new website, and good Creative Strategy should address the following five foundations that impact business growth:
1) Identify needs / determine goals
The only way to get a clearly defined answer is to ask clearly defined questions. A well thought out Creative Strategy will uncover the most pertinent business/brand needs to address and leverage consumer/industry insights to illustrate a custom solution.
2) Figure out a roadmap
Solutions are a great starting point - but how do we get there? It's the job of a Creative Strategist to determine the most effective way to get from Point A to Point B. What threats stand in the way and how can they be avoided? What mistakes have other businesses made and how can they be learned from? Creating a roadmap that addresses these questions is essential to mobilize your team with a bird's eye view of clear next steps.
3) What's happening?
Simply put, a Creative Strategy must be informed. What's going on in your industry? What is the competition doing? What new technology is on the horizon? What's going on in the digital and social space? A roadmap can't weave through the complexities of the business world without being well informed on what's happening...everywhere.
4) Tell a story
Content drives online success, but what drives content? A brand's point of view - their story - should set the foundation for all communication efforts. What is your brand's unique perspective and position? This will determine your messaging strategy and visual vocabulary. Every audience loves a story. What's yours?
5) Influence behavior
Great - the goals are now determined and the plan is in place. Now, what is the desired action we want the end user (the audience) to take? The more specific the action, the more effective the conversion will be. By establishing direct calls to action and intuitive online pathways for users, the strategy will translate into consumer-focused terms that are both relatable and relevant.
In the interest of long-term brand success, it's important to set a stable foundation and not take short cuts. It's not always directly measurable, but a sharp Creative Strategy is evident along every brand touch point, and can set the tone for messaging, design and marketing for years to come.
Source: Blue Fountain Media / Written By: James McCrae
According to The Architect's Journal's first Women in Architecture Survey the percentage of women in architecture has fallen over the past few years. When searching for a solution to the current situation, it's best to look back to see how far women have come and better understand where we go from here.
Color, it can attract, influence, and even increase retention. Color is a powerful tool for any business. The way you present your company’s ideas with the use of color in printed material is becoming an increasingly important issue. Studies find that using color in your documents is both impactful and influential. Xerox recently commissioned a study online by Harris Interactive about why your boss should let you print in color.
Let’s look at a few of the findings. In the study it was found that 25% of the respondents print using color to improve retention but in the survey 69% of the respondents stated that they understand new ideas better when they are presented in color. It would seem to make sense that printing in color will help to get your ideas and messages read, understood and remembered. In the study 21% of the respondents print in color to reduce search time but the study found that 76% of the respondents think they can find information faster if it is printed in color. So wouldn’t it make sense to print things in color so that more people can find the information that you are trying to share with them in less time?
Research has shown that using color in business can dramatically improve communication, enhance productivity, and boost sales. So as color becomes increasingly affordable and easier to control there will be an ever increasing use of color in printed material and CAD plotting. Xerox provides many printers and multifunction printers that provide color printing.
Source: Xerox Blogs / Written By: Cheryl Otstott
When it comes to spending time marketing on social networks -- whether you're marketing your company or marketing yourself -- you're constantly deciding where to spend your time, and how much time to spend. How much time should we spend on each network for it to be worth it?
It turns out that LinkedIn is one of the most powerful (yet often underutilized) social networks today. With a reported 313 million members, 40% of whom log in daily, LinkedIn is not a network to write off. It's an extremely powerful and fast-growing professional networking tool.
To make sure we're all using it to its full potential, Ethos3 pulled together some very useful, very tweetable quotes in the infographic below.
Source: Hubspot / Written By: Lindsay Kolowich
With December only one month away, that means one thing — it’s time to send out those end-of-year holiday greetings again.
For friends and family, that might be as simple as shooting off a text message, but for clients & colleagues printed cards still score top marks.
While adding standard best wishes to a greeting card, a few questions about how to write them properly often come up. For instance, should it be “Seasons Greetings” or “Season’s Greetings”? Should “holiday season” be capitalized? And what’s the preferred spelling for “Hannukah”?
So, before you head to your office’s card signing party — or sit down to tackle your own list — consider these guidelines for 10 common holiday greetings:
Chances are most people will care less about your grammar and more about the sentiment of your greetings. So, whether you use these guidelines or not, remember to take a moment to send well wishes to clients, colleagues and friends.
Source: Ketchumblog / Written By: Calmetta Coleman
Creating a business sign that stands out requires an understanding of what grabs attention and ultimately encourages customers to buy a product or service. There are many ways to design an attention-getting business sign, but follow these basic rules when it comes to style, content and messaging.
Keep It Simple
An attention-getting business sign needn't include tons of information. It's usually best to include only the most important, relevant information or key words for the product or service. Include the business' basic information and a couple of selling points that differentiate the company from its competitors. Always include a phone number and email address.
Make It Stand Out
While it's best to keep a business sign simple, make it pop with some unique features. Capitalize the letters of important words or make certain phrases bold. Give the sign a bright color or design it so it contrasts with the surrounding environment. A good business sign has at least one or two visual aspects that invite attention and require people to look more closely.
Keep It Proportioned
Design the sign so that visual aspect and text are well proportioned. Don't use several type sizes or place small pictures beside much larger ones. In general, the sign's information should be balanced for aesthetic appeal and readability. Stay consistent with colors and fonts. Don't place a small business sign in a large, empty area; if you have a small sign, position it in a smaller place where it will appear bigger.
Call to Action
An effective business sign usually invites new business by offering a call to action. For example, a sign for a nail salon might say, "Call today and get 20% off your next pedicure!" By giving readers an incentive to contact the business, the sign promotes the company while helping attract new business leads. Offer an incentive, discount or free consultation on the sign to attract more customers.
Source: eHow / Written By: Mara Tyler
Businesses continue to integrate social media into their marketing efforts at an impressive rate and many report that they have used social media to get more brand interactions, contacts, and new customers.
As companies continue to rely on social media sites to reach their business goals, it is important that they pay attention to the way social media demographics are growing and changing. Who is using social media? Which social networks do people use -- and how do they use them?
Search Engine Journal created the infographic, featured below, to help you answer all of these questions and more. Take a look at the infographic to discover a number of facts and statistics that you should know about how social media usage is changing.
General Social Media
> Facebook, Twitter, and Google+ are the top three social media sites used by marketers.
> 93% of marketers use social media for business.
> 72% of all internet users also used social media as of May 2013.
> 71% of users use a mobile device to access social networks.
> There are now more than 1.15 billion Facebook users.
> 70% of marketers have used Facebook to successfully gain new customers.
> One million web pages are accessed using a Facebook login.
> 47% of Americans say Facebook is their #1 influencer of purchases.
> 23% of Facebook users login at least five time a day.
> 215 million people use Twitter every month.
> Twitter is currently the fastest growing social network with a 44% growth from June 2012 to March 2013.
> 34% of marketers have used Twitter to successfully generate leads.
> There are 1 billion registered users on Google+.
> 70% of brands have a presence on Google+.
> The +1 button from Google+ is used 5 million times per day.
Source: Hubspot / Written By: Sam Kusinitz
I've been a "yes"-sayer most of my life. I'm a bit of an impulse shopper, always down for an adventure, open to meeting new people or switching plans at a moment's notice.
This has opened many doors for me over the years, especially with bosses and colleagues who are happy with my eagerness and "can-do" attitude. But sometimes, the "yes-yes-yes" approach can be exhausting -- it ends up stretching me way too thin. With every new affirmative comes the quiet ritual of reprioritization, where I look at my to-do list and figure out where on earth the new request will fit in.
Sound familiar? Think about the last time you had to rework your to-do list to accommodate piling demands. Was it last week? Yesterday? This morning? There biggest reason this problem is so widespread is: Many of us are concerned about looking like jerks if we don't do everything our colleagues ask of us -- especially if the person asking is our boss.
I think Ed Batista, executive coach and instructor at the Stanford School of Business, said it best: "When faced with potentially overwhelming demands on our time, we’re often advised to 'Prioritize!' as if that’s some sort of spell that will magically solve the problem ... Here’s the problem. After we prioritize, we act as though everything merits our time and attention, and we’ll get to the less-important items 'later.' But later never really arrives. The list remains without end."
It might seem like every incoming request is important -- especially ones from your superiors. But that's not true. Here are a few tips that successful people follow to better prioritize.
Give yourself a minute.
It's easier to say "yes" in the moment, only to realize later that you probably don't have time. Instead of defaulting to "yes," ask questions about the project (steps, due date, etc.) to gauge how long it might take. And then tell your requester, "Let me look at my schedule and see if I can fit it in." That way, you can take a few minutes to analyze the request and see how it can fit in with your current priorities. Which brings me to my next point ...
Analyze incoming requests.
Even ones from your superiors -- they shouldn't be a given! In her book Rise: 3 Practical Steps for Advancing in Your Career, Standing Out as a Leader, and Liking Your Life, Patty Azzarello (whom Forbes calls "the original Marissa Mayer") reveals a little-known secret: Your boss needs help thinking through the things she requests of you just as much as you need help prioritizing them.
In other words, your boss doesn't want you to just do everything she asks you to do -- your job is to catch, record, and analyze all those asks, and then make judgments about which ones will have the biggest impact on the business. If you just do the things that will make a big impact on the business, you will be forgiven for the things you don't get done -- and that is a big secret to success.
Say "no" to requests that put your top priorities at risk.
Setting realistic expectations on our time is hard, but we have an even harder time saying "no" to our colleagues for fear of seeming unhelpful, not hardworking, not a team player, and so on. "There’s a fine line between effective triage and being an a**hole, and many of us are so worried about crossing that line that we don’t even get close," says Batista.
But in Rise, Azzarello reminds us that, while we can get away with not getting everything done if we deliver remarkable results on a few key things, we need to deliver those remarkable results -- otherwise, we don't have any success to offset why we didn't do better at everything else.
"Don't lose your nerve. Stick to it," she writes. "If you're tempted to work on everything because it feels less risky, just realize that you will remain unremarkable because you have not given yourself the opportunity to really excel on something that has a big impact on the business."
Your ultimate goal, according to Batista, is to confront the emotional discomfort of prioritizing tasks -- to "expand our comfort with discomfort." Saying "no" isn't easy, but it's incredibly important for career growth.
Source: Hubspot / Written By: Lindsay Kolowich
Someone once told me I interrupt a lot.
I was offended at first. "I'm just trying to show that I'm listening and on board with what you're saying." It'd be weird to just be silent while they talked. That comes off as disinterested, right?
Fast-forward eight years, and I'm glad I took that feedback to heart. I've stopped interrupting people, and instead use other cues to show I am interested and listening. Now, I find people talk a lot longer than they used to -- it's remarkable what they'll say when they're not afraid of getting cut off -- and interrupting has actually become one of my biggest pet peeves.
One place this has helped me a lot is in networking -- the more I can learn about a new person to whom I've been introduced, the better. Unfortunately, there's a ton of other conversational faux pas besides interrupting that can make it hard to establish a good connection with people. Let's examine some of those, and learn the impact it has on people in one-on-one or group conversations.
If you're not sure what a close talker is, watch Seinfeld media clip posted below:
Most people have a personal space bubble that, if you pop it, sends up alarm signals. It puts people on the defensive and causes discomfort -- not a great environment for a conversation. Respect people's personal space -- reaching in for a handshake only -- and you'll get conversations off to a good start.
It's a good conversational technique to ask someone about themselves, but it can quickly turn into an interrogation if the questions remain directed at just one person for too long. Find opportunities to relate to the person's responses, instead of continuing to ask question after question after question. When you add your own experiences to the dialogue, it turns from an interview to a conversation.
Bonus: That common ground you establish while networking can lead to fruitful business opportunities. Remember, people do business with people they like and trust.
Staring Off Into Space
You know when you're in a conversation and it's kind of boring? Or you see someone else in the room you want to talk to? Or you have to pee and are scanning for a restroom? It's easy to let your eyes start drifting around the room, causing you to break eye contact with the person or people you're speaking with.
That sends a signal that you've moved on from the conversation, and aren't interested in what they have to say. And even if that's true, it's no way to establish connections. Worse, it just makes the other person feel crappy.
If you have to break off the conversation for one reason or another, use your words. Find a natural break in the dialogue, explain you have to excuse yourself for X, Y, or Z, and use it as an opportunity for your "ask" -- whether that's a business card, an interview request, or just a hearty handshake farewell.
Have you ever heard that advice that when you're networking, "Just go up and join a group and see what they're talking about!"
It's fine advice, but it can really backfire if you're not prepared to enter the conversation gracefully. If you sidle up to a group conversation, be prepared to take in the topic of conversation and confident you can think on your feet enough to contribute to it. Otherwise, you risk being the weird person who sidled up to a conversation, said absolutely nothing, and made everyone else feel weird about your unexplained presence.
Dominating the Conversation
On the other end of the spectrum lies the person who just can't shut up. Again, conversations require two or more people to carry on -- give other people a chance to talk. Otherwise, you might find yourself on the receiving end of the "staring off into space" move.
Parroting refers to conversationalists who simply repeat another version of what the other person just said. So you'd say something like, "Bananas are really healthy and have lots of potassium." The parroter would respond, "You're so right! Bananas are a great way to stay healthy and get lots of potassium." Not exactly adding much to the conversation, are we?
Often, parroters may think they're being encouraging and positive by reflecting back what their conversation partner has said, but too much of it can leave a conversation at a stalemate. Conversations are two-way streets -- be sure you're bringing something to the table to move it along. Being the only one talking is just exhausting.
Stirring Up Controversy
Among friends, sure, bringing up the latest piece of controversial news is okay -- it's a safe space, and you've aired strong opinions before. But networking events are not the place for it. While I've met a few people that have never shied away from airing controversial opinions no matter what/where/when, most people around them become instantly frozen with discomfort. The conversation makes people go from acting normal to scouting for the nearest exit.
Depending on the group you're talking to, light controversy might be alright -- for instance, if you're at an event with young people in tech, you're probably not going to offend anyone by bringing up twerking. But you've got to tread lightly here, and know your audience if you're willing to take the risk.
Forcing Your Opinion
On a similar note, not everything that's up for debate needs a concrete answer. If topics come up that have some gray area, embrace that gray area and the variety of opinions that come with it. Diverse opinions are perfect for fostering interesting, memorable conversation, but those who try too hard to assert their opinion as the opinion will quickly bring a friendly debate to a close.
Source: Hubspot / Written By: Corey Eridon
Facebook just announced yet another way it is encroaching on your privacy. Starting soon, the company said on Thursday, it will use information gathered from other websites to figure out the ads that best apply to you.
But, to its credit, Facebook is also offering a way to opt out of its new data-gathering system. Here's how to do so in just two steps.
Go to this page from the Digital Advertising Alliance, a consortium of advertising trade groups. There you'll find a list of all the companies that track your browsing to deliver tailored ads. Mostly likely, Facebook is among them.
Find "Facebook Inc." under "Companies Customizing Ads For Your Browser" and check off the checkmark to the right.
Then just hit "Submit."
One important note: Disabling Facebook from tracking on one web browser does not disable it on all browsers. You'll have to go through this step on all browsers you use to check your Facebook account, even those on the same computer.
Unless you have an ad blocker, you'll never get Facebook to completely stop using all of the knowledge it has compiled on you. But you can pick and choose some of the things that get thrown into the pile. Over the next several weeks, Facebook will roll out a new tool in the U.S. that will let you add or subtract interests, like "Television" or "Electronics," that Facebook has attributed to you.
When this feature is made available, you'll be able to access it by clicking or tapping the gray arrow in the top-right corner of the ad and then going to "Why am I seeing this?" From there, you'll be able to edit your list of interests.
Again: This second step will not be available for a few more weeks. And if none of this is good enough, there's always the nuclear option of (gulp) deleting your Facebook.
Source: Huff Post
Sometimes, when I think back to internet trends that came and went, it can put a big smile across my face. Remember the hours you or your friends spent playing Farmville and typing all Facebook statuses in the third person? Sweet memories, right?
But then there are the trends that have kind of faded into the background, only to pop up in your thoughts when you're in the shower or in the middle of devising a new marketing campaign. You think, "Does anyone actually do that anymore?" Googling it doesn't really help -- all the articles are from five years ago, and they all seem to think that trend is all the rage. There's nothing explicitly telling you that this trend is really not that cool anymore.
Well, we figured we'd help you set the record straight. Let's take a moment to look back at six internet marketing trends of the last five years that are really not a thing anymore, and give you alternatives to take advantage of now.
Follow Friday was very, very popular on Twitter back in 2009. Here's how it worked: Every Friday, you'd send a tweet to your followers recommending a Twitter handle you thought was super interesting and others might want to follow. You'd accompany these tweets with the hashtags #FollowFriday or #ff.
Here's what a #FollowFriday tweet was supposed to look like:
It's descriptive, helpful, and personalized. But here's what #FollowFriday tweets actually ended up looking like -- ALL OF THEM:
You can imagine how cluttered your news feed looked when everyone you followed was posting tweets like that at the same time. (Oatmeal said it best.)
Follow Friday started with a single tweet by entrepreneur Micah Baldwin.
One of his followers responded by suggesting the #followfriday hashtag. A few more friends hopped on board, and boom: At the peak of the first ever Follow Friday, the #FollowFriday hashtag saw two tweets per second.
Why did it catch on so fast? Because it was easy, people felt like they were spreading goodwill, and anyone with a free Twitter account could participate. There were great intentions behind its creation and adoption in 2009. If you think someone's tweets are great, why not share that greatness with your followers? But when Twitter feeds became incomprehensible streams of hashtags and Twitter handle recommendations, Follow Friday got old reeeal quick.
It's not clear when Follow Friday started dying, but it's gone.
Have you ever been offered something for free from a brand in exchange for "Liking" their Facebook page? That's called Like-gating, a trend that got really hot in 2011. Here's an example of Like-gating from Sephora:
If you've ever Liked a company's Facebook page so you could get free stuff, think back to how that exchange made you feel about the brand. Did their offer make you feel more loyal to them, or did you suspect they'd spam you in the future?
Most of you would probably say the latter. Offering free stuff for Liking your page is a plea for quantity, not quality, of Facebook Likes. But don't you want the people who Like you on Facebook to have done so without dangling a carrot on a stick? Plus, consumers have been able to "unlike" a company page with the click of a button since 2010.
If your goal is to gain a lot Facebook Likes in a short amount of time, like-gating can be a tempting short-term solution. But ask yourself the business value of all those low-quality Facebook Likes. Is it worth the investment?
For Like-gating to be effective at all, the real work would need to start after a consumer Likes your page. You'd need to convince them to stick around by being helpful, valuable, and providing great content. If you really want more Facebook fans, then you need to make sure you follow up and continue building a strong relationship with consumers long after the Like.
But it's far better in the long term to earn those Facebook likes by providing helpful, engaging content from your website. Before people Like your page, they've probably given it a once-over to see if anything there would interest them. So when people end up Liking your page by choice, they're more likely to want to engage with your website content -- which is your ultimate goal, anyway.
3) LinkedIn Events
The idea behind the LinkedIn Events application, which was shut down in 2012, makes total sense: Professionals want to know where other professionals are networking and what conferences they're going to. Plus, you wouldn't want professional events muddled in with your best friend's housewarming party on Facebook Events -- and at that point, how many of you were connected on Facebook with all of your professional mentors and influencers, anyway?
LinkedIn's Events application let users browse events the people in their networks were organizing or attending. You could see the attendee lists, mark down whether you were attending yourself, and even see a list of "attendees you may want to meet" based on connections, interests, and industry. Here's what it looked like:
When LinkedIn announced they would be shutting down the application, my first reaction was, "LinkedIn had an events application?" Apparently I wasn't alone. LinkedIn's official message said they shut it down because they wanted to invest more time and money in building out other parts of the product. It's unclear whether this meant that too many LinkedIn users didn't use the Events application, or it just didn't support LinkedIn's overall strategy.
Either way, if you're feeling lost without it, try finding and promoting events on Facebook, Eventbrite, or on MeetUp.com. (The first is much more acceptable than it used to be.)
4) QR Codes
Remember when it seemed like QR Codes were everywhere? They were on store windows, napkin holders, walls, in magazines. In short, QR Codes (Quick Response codes) are matrix barcodes that can be read by QR barcode readers, which people could choose to install on their smartphones. Marketers thought of them as a way to bridge offline and online marketing -- kind of like links you could "click on" in real life.
But there was just one problem: The trend never really broke out of the tech-savvy crowd. Although both Apple and Android have QR readers built in to their systems (Apple's is built into Passbook, not the camera itself), that isn't very widely known.
If you're looking for a way to connect the physical and digital world, it's simple: Place URLs in places you want consumers to see them. They can type them in manually. Just make sure the URL is logical to type -- not a random jumble of letters.
Facebook's News Feed algorithm has kept marketers on their toes by evolving numerous times since it launched in September 2006. In 2006, users first saw personalized lists of their friends' posts that updated throughout the day. To figure out what content users wanted to see on their news feeds, Facebook used a pretty unsophisticated algorithm: the pre-cursor to EdgeRank.
In 2007, at the same time Facebook launched Ads and Pages for companies to use, they released a new News Feed algorithm, named "EdgeRank," that determined exactly which Facebook posts would go into other people's News Feeds. For companies, EdgeRank provided statistics of the engagement on your company page so you could analyze your activities.
But the EdgeRank algorithm couldn't keep up with the rapidly increasing number of people using Facebook, now more than a billion people per month, accessing Facebook on all different devices. In August 2013, Facebook announced changes to the algorithm that could accommodate its huge user base.
Since then, the name EdgeRank has been declared dead, but Facebook's algorithm has continued to evolve and improve. The new algorithm has almost 100,000 weight factors to determine which of your friends' posts you see on your feed. With all of these changes that've cropped up, your survival strategy should be simple: continue creating content your fans, leads, and customers enjoy.
6) Facebook Polls
In June 2013, Facebook announced a plan to streamline the number of ad units by cutting out redundancies they found in their advertising platform. This would include the Questions product for Pages (sometimes referred to as "Facebook Polls"), which many marketers used to engage fans in a way other than just posting to their page's wall.
But it turns out that Facebook Questions, originally predicted to be a big threat to Quora, actually never really caught on. Facebook even repackaged and relaunched a more social, watered-down version of the product in 2011 that allowed you to only poll people you were directly connected to on Facebook, rather than the whole Facebook community.
Questions was quietly shut down in July 2013 under the premise that marketers could get the same information from fans by simply asking a question in new post and looking at the comments. LinkedIn also used to have a Group Polling feature, but they too shut it down in May 2014.
At this point, if you want to poll your audience on social media, you'll have to stick with asking questions in regular posts and looking at answers in the comments. And even that tactic is kind of outdated -- Facebook's made some algorithm changes to cut down on "engagementbait" in the News Feed, and that tactic could end up easily falling into that category. So you should probably steer clear of Facebook polling altogether, unless you're posting a link to a survey or poll you're running on your website.
Do you or did you follow any of these trends? What did you find good and bad about them? Post a comment.
Source: Hubspot / Written By: Lisa Toner
I remember the first time I had to proofread something. It was my third day on the job at my very first internship -- a small marketing agency in central New Jersey. My boss called me over and handed me a 36-page newsletter that needed to be proofed quickly. We had to send it back to the client ASAP.
I was decent at writing and editing, but I didn't want to disappoint my boss and our clients by letting mistakes slip through the cracks ... if only I could have someone proofread my proofreading to make sure I wasn't screwing up. But I don't know a business that has time for processes like that. So I just tried to be extra cautious (even though that still didn't ensure everything was perfect).
Thinking back, I would have loved to have a proofreading checklist. Since I know I'm not the only wannabe perfectionist out there, I decided to create the post below to help anyone in a similar scenario.
Note: We're talking about proofreading here -- not the first draft editing process. When you're editing, there are lots of other things you should look out for.
Having the right tone for corporate copy is tricky -- you've got to be aligned with the overall brand tone, but if it's a social message or a blog post, you might also have the author's own distinct voice to consider. Make sure you're keeping an eye out for both.
For example, your brand may have a super friendly and encouraging tone ... but you see that a writer's been infusing one too many harsh, snarky comments in their piece. Make sure you're course-correcting on those elements so that the piece doesn't seem out of place among the other posts on your blog.
When you're proofing, most of this tone issues should already have been worked out in previous editing rounds. Still, it's possible that a few parts may stick out like a sore thumb -- it's your job to notice and fix them.
2) Product and Persona Positioning
This is also something that should be dealt with before the final editing stage, but often positioning elements can slip through the cracks because they're pretty nuanced. Sometimes fixing positioning comes down to choosing another synonym or adding a simple descriptor to a sentence.
There are two positioning elements you generally need to fix: product and persona. Product positioning mistakes will usually be mistakes that misrepresent what your company offers. It'd be like calling Chipotle fast food ... yes, it's true it's a fast-food joint, but it's not on par with the McDonald's of the world since it uses high-quality, freshly made food. That's a core part of their brand positioning that should be addressed in your copy.
Persona positioning is another mistake people often make -- particularly if your company sells to several different buyer personas. Persona positioning mistakes usually crop up when incorrect language is used for a persona. For example, let's say you work for Dell, selling to both the average consumer and an IT department. If the blog post for the consumer used technical terms only the IT department persona would get, you'd need to revise those terms. Even if your company has tight buyer persona alignment, it's possible that little tidbits meant for one persona slip into a post for another.
3) Logical Flow
A lot of marketers throw around the whole storytelling aspect of content marketing -- that's not what I'm talking about here. What I'm talking about is making sure that each sentence is followed by one that makes sense. Flow. A logical one. (This also holds true for paragraphs, too.)
Poor transitions often happen when a writer doesn't have an outline -- creating an outline from their writing can help you figure out where you need to beef up transitions between sentences or paragraphs. If you find there's an illogical leap from one sentence or paragraph to another, that's when you know you need to make edits to those transitions.
Even the best writers can have grammar mistakes slip through if they're on tight deadlines. They know that they need to use "their" instead of "they're" but somehow it slipped into the post.
As the proofreader, you need to be hyper-vigilant about detecting grammar mistakes. If this isn't your sweet spot in the writing/editing world, take a look at this post and this post on the most common mistakes people make. Before you hit "publish," find those words in the piece (Control + F on PC or Command + F on Mac) and make sure they're being used correctly.
5) Style Guide Consistency
Abiding by your company's style guide may seem like a small thing, but not following it makes a piece of copy seem out of place among the rest of your work. For example, in the HubSpot style guide, we always capitalize prepositions in headlines that are four letters or more -- so words like "with" and "from" should be capitalized in titles. If we forget to follow this rule, it's not the end of the world ... but it does look sloppier on the homepage or in one of the section pages of Inbound Hub.
If you know that you have a tendency to forget to check certain important parts of the style guide, try to find and replace them as you would with grammatical mistakes.
6) Country-Specific Spelling and Jargon
Pretty much everyone who publishes online content should be concerned with this bullet point. Though international or global companies worry about this more often, the truth is that anyone from anywhere in the world can find and read your content. Don't you want to make sure they understand it?
You shouldn't eliminate country specific spelling and jargon -- especially if your main audience is local -- but just make sure that it'll make sense to someone in your industry from another country. If you're marketing to anyone in the world, the last thing you want is for them to click off your blog because they didn't fully understand the country-specific references.
7) Logical Images
Often, people will notice images more than the text in your content -- especially if they're just speed reading and scrolling through it. So make sure your images always make contextual sense.
Ask yourself: Does the image make sense on its own, or does it require an explanation? If it needs one, you probably need to swap it out for something else. Images are supposed to hit home the points you make in the copy, not make the reader ask more questions.
8) Data and Image Attributions
Frankly, it's pretty easy to steal content on the web, even if you're not trying to. After you've tidied up the copy and made sure you've got supporting imagery, make sure you've properly cited any external data and images. If you're unsure of what data and images you can use, check out this blog post. The last thing you want is to get served papers over using an image you thought was up for grabs online.
When you were proofing for grammar, you should have also found some typos, but it's very possible that you may have missed them. Use a built-in spell-checker or copy-paste your near-final copy into Word to see if you get any red or green squiggly lines. You'd be surprised how easy it is, even for a trained proofreader, to miss a tiny typo in the midst of a long paragraph. This step helps cut down on any human error that may have occurred somewhere in the writing or editing process.
10) Broken Links
Last but certainly not least, you should check to make sure alllll the links are directed to where they're supposed to be and that they actually work. Once you have the content all set in your CMS, just go through and open up every link. The one time I forgot to do this for a blog post, I ended up mis-linking something, directing our lovely readers to a BuzzFeed article instead of a helpful ebook. Though I'm sure you all enjoy seeing cute kittens, you'd rather find what you actually wanted to click on, right? Don't make your readers hunt for content they thought was coming their way.
If you're always fixing these 10 mistakes, you'll end up with quite a tidy piece of content -- if not perfect. It's possible that one tiny mistake may still slip through -- you're human, after all. But this list should help you keep your content squeaky clean, all without hiring a proofreading checker.
Source: Hubspot / Written By: Ginny Soskey